Accessing the TCAA Drone Application System

How do I get access to the TCAA drone application system?

To request access to the TCAA drone application system(Request access to the TCAA drone application system through Civil Aviation Services Portal (CASP)).Add link. According to our  visitor procedure, you may be asked to provide your full name, email address, telephone number with country code, physical address, passport number, nationality, drone model, purpose of use and expected arrival date. TCAA will provide access instructions. For help, use the latest contact details which always available at www.tcaa.go.tz.

•  (Civil Aviation Services Portal(CASP) Add link

• Drone-specific enquiries: drones@tcaa.go.tz

• Toll-free TCAA Help Desk: 0800 110 193

• Help Desk mobile: +255 725 888 242

• WhatsApp support: +255 771 564 070

• Help Desk email: helpdesk@tcaa.go.tz

• Customer-service email: dawatilahuduma@tcaa.go.tz

• General TCAA email: barua@tcaa.go.tz

• Social media: follow @officialtcaa on Instagram, Facebook, X and LinkedIn for updates and guidance. To make sure you reach our verified accounts, use the links on the official TCAA website. (Do not send sensitive information unless TCAA has confirmed the appropriate channel).

Last updated: 22 Oct 2026

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